MISSION

Our goal is to quickly establish market leadership for our products while promoting sustained growth in job creation. We aim to minimise environmental impact, strengthen customer loyalty, and generate profits. Additionally, we are committed to continuously enhancing information security, with the aim of improving team rewards and meeting the expectations of our founding partners and other stakeholders.

VISION

The organisation's strategy will focus on expanding and upgrading its facilities with new technology while minimising environmental impact. We will increase our advertising efforts and develop an awareness programme to enhance market penetration with an emphasis on meeting and exceeding customer expectations. We will also analyse risks to information security and promote continuous innovation in our range of products and services.

VALUES

The organisation considers the following as key values:

• We will cultivate honesty both personally and professionally, maximising its impact in our external relations with clients and in the internal dynamics among the members of the organisation.
• Innovation in technology for products and equipment is achieved through the development of R&D&I teams across all departments.
• Enhancing collective enthusiasm through a genuine relationship policy centred on belonging and contribution will improve both the physical and psychological conditions in all workplaces.
• Staff development involves collaboratively creating intensive training programmes and establishing self-managed teams to achieve objectives agreed upon with management.
• Our main responsibility is to care for our clients' businesses as if they were our own. We focus our services on their specific needs, which helps us stand out from our competitors. The key to our success is our commitment to continuous improvement, aimed at achieving customer satisfaction and ensuring information security.

To achieve excellence and ensure the security of our products, we adhere to the following standards: ISO 9001:2015, ISO 14001:2015, ISO 27001:2014, as well as the National Security Scheme (ENS) and PCI DSS certification. These frameworks help Nazaríes IT implement best practices, meet both internal and customer requirements, and comply with information security standards regarding availability, integrity, and confidentiality. We also ensure compliance with all applicable legal, environmental, and preventive regulations. We aim to provide innovative solutions that exceed and anticipate our users' expectations, thereby enhancing their satisfaction and fostering respect and loyalty from our customers.

The company must foster, enhance, and strengthen innovation and learning in mastering management and operational processes within a safe, environmentally respectful, and continuously improving framework.

Nazaríes IT is dedicated to upholding the principles of its quality, environmental, and information security policy. We are committed to ensuring the effective implementation of our quality management and information security systems and to fostering their ongoing development and integrity.

The organisation shall identify quality, environmental, and information security objectives annually, ensuring they align with this Policy.

We address our suppliers:  

One of the goals that Nazaríes strives to achieve daily is the continuous improvement of our ability to provide better service and attention to our customers. This commitment is a fundamental aspect of our management system. To meet this requirement, the capacity of our suppliers is crucial. Therefore, we highlight the importance of evaluating and selecting suppliers based on their ability to fulfill our needs and expectations.  

To remain an accepted supplier for Nazaríes, you will undergo periodic evaluations based on criteria such as value for money, delivery times, and any incidents. Any future business relationship will imply your acceptance of the requirements specified in our orders or any special conditions that may be established.

We want to emphasise to our suppliers the importance of implementing environmentally friendly practices in their work processes. A strong commitment to environmental performance is essential for maintaining a close business relationship with Nazaríes.

This is the updated Quality, Environmental, and Information Security Policy as of October 2023.